"I CALLED JOE ABOUT OUR AIR BEING OUT AND HE CAME IMMEDIATELY AND LOOKED AT IT. WE NEEDED A NEW UNIT. HE REPLACED OUR CENTRAL AIR, FURNACE, AND RAN NEW DUCTWORK. HE WAS FAST, CLEAN, AND ANSWERED ALL THE QUESTIONS I HAD. AFTER EVERTHING WAS INSTALLED HE RETURNED AND INSTALLED A HUMIDIFER TO HELP WITH THE DRYNESS. JOE WORKED EVENINGS AND WEEKEND WHATEVER WORKED AROUND MY GOOFY 3RD SHIFT WEIRD DOUBLE SCHEDULES."